Motivation In the Workplace
Advice from the former Executive Managing Director of The Toyota Motor Corporation
Process Improvement Japan had the opportunity to sit down with Mr. Yasuhito Yamauuchi to discuss his views on Total Quality Management and Lean Kaizen implementation. What came out was the link between successful lean management and motivation in the workplace. An understanding, Mr. Yamauuchi says, excellent companies around the world have in common.
Managing Success “Effective Total Quality Management and Lean Kaizen implementation starts with the thorough implementation of the job`s basic work standards. After standardization has been decided, it has to be practiced exactly. In order to practice the standards perfectly, workers must know the true meaning and value of each standard – not only in theory. They must have the skill and knowledge to put it into practice. Then, it is the supervisor`s duty to check and confirm the standards have been put into practice exactly. The role of the supervisor is a very important one. Education and training to supervisors is essential. We create standardization based on the supervisor`s skill and knowledge; with the benefits for the company in mind. Supervisors are the link between the front line workers and upper management. To become a supervisor at Toyota Motor Corporation or Aisin Seki, takes a lot of experience.
Where Gemba kaizen comes in For details on kaizen and lean manufacturing principles, click here.
For details on kaizen and lean manufacturing principles, click here.
On workforce management Upper level (above supervisors) must understand the Kaizen philosophy and the importance of motivation in the workplace. Actually, it`s front line workers` ideas and suggestions which must be absorbed into the upper levels of management. Kaizen implementation is truly a bottom- up approach to effective management. In the West, there is a separation between blue collar and white collar workers. If blue collar workers must follow white collar rules, it inhibits effective Kaizen, employee engagement and employee motivation – This inhibits cost reduction and profit maximization. For tips on workplace motivation in continuous improvement activity, click here.
How success is culminated, one step, one worker at a time:
Key in The Toyota Production System: The Elimination of Waste
Motivation in the Workplace is Essential
Unless we have vitalized front line workers, we cannot be successful. They are the ones who actually produce the product and the profit. Our job in management, is to make them energized. The corporate culture must be vitalized. At the factory sites, I tell workers, `you are the people who actually create profit through your skills and wisdom. Material costs are pre-determined by the market. How do we increase profits? You. Through your skills and performance.` Managers, directors and supervisors must understand this or their system won`t work. Leadership Styles are important. CASE STUDY: Motivation Theory & Employee Engagement, click here. How to motivate employees, click here.
Managers, directors and supervisors must understand this or their system won`t work. Leadership Styles are important.
CASE STUDY: Motivation Theory & Employee Engagement, click here.
How to motivate employees, click here.
Mr. Yamauuchi praised Proctor and Gamble`s corporate philosophy, “Proctor and Gamble share the same idea. They pay good attention to employees. We see things in common among excellent companies throughout the world.”
Richard Branson Agrees
Respect, appreciation and motivation in the workplace go hand in hand according to the founder of Virgin Group. Watch his interview:
For Leadership Styles, click here. Business Process Improvement and Motivation in the Workplace go hand in hand, click here for more details. Return from Motivation in the Workplace to Process Improvement Japan
For Leadership Styles, click here.
Business Process Improvement and Motivation in the Workplace go hand in hand, click here for more details.
Return from Motivation in the Workplace to Process Improvement Japan