Business Process Management Tools

From the Toyota Production System

The Toyota Production System (TPS) includes sophisticated business process management tools that are designed to add value to customers and eliminate unnecessary activities.

The outcome of a well designed business process is increased effectiveness (value for the customer) and increased efficiency (less costs for the company)

The two essential systems to accomplish this are:
1. Japanese 5s Principles
2. An Office Kaizen System

The Japanese 5s Principles

Lean 5s for the office focuses on the elimination of waste - waste of supplies as well as effort/activities. The office is a treasure trove of money saving opportunities just waiting to be discovered.

What is 5s?

From the first letter of 5 words in Japanese which mean orderliness (seiri), neatness (seiton),shine (seiso), cleanliness (seiketsu) and discipline (shitsuke). In English, lean 5s is commonly referred to as:

1. Sort

2. Set in Order

3. Shine

4. Standardize

5. Sustain (maintain the discipline to continue with the process)

At the moment in Japan, a focus on 30% cost reduction for the office is going on in organizations throughout the country. This target may seem drastic but it truly is amazing how much waste we take for granted in the office. The trick is implementing a cost reduction strategy that doesn`t reduce productivity or employee morale. This is why lean 5s for the office is such an essential tool.

Introduction to Japanese 5s Principles for the Office E-Guide

This downloadable E-Guide introduces 5s for the office with practical applications and examples. A valuable cost tool for any office - large or small.

Contents include:

  • The purpose and targets of 5s
  • Toyota`s strategy for increasing profit
  • The 5s explained
  • The 15 Types of Office Waste
  • How to control visually to ensure efficiency
  • Action steps to successful implementation
  • Recommendations

Now available on kindle, click here.

Office Kaizen

In the Toyota Way, kaizen is not just for lean production. It is also one of the most important business process management tools within the entire Toyota Group. After the thorough elimination of waste and successful 5s implementation, the next step is to put an office kaizen system into place. This is a strategic move which is not only essential for cost reduction and process improvement, but also assists in fostering motivation in the workplace. When implemented correctly, office kaizen is a powerful tool.

For more details on office kaizen, click here.

Return from Business Process Management Tools to Business Process Improvement

Return from Business Process Management Tools to Process Improvement Japan

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